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How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

How do I cancel my order?

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at the contact page. Please include your order number and the reason for cancellation in your message. Orders can only be can

What do I do if my item(s) arrives damaged?

We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is replaced du

My order was marked delivered but it’s not here.

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship

How do I cancel my membership/subscription?

We are happy to assist with instructions on how to cancel your subscription. 1. Login into your account on the website. 2. Click [Subscriptions]. 3. Locate your subscription and click [Manage]. 4. Click [Cancel Subscription]. Proceed to complete the